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Case Studies

What growth looks like in practice.

A closer look at how our hospitality growth system plays out — from local SEO to paid campaigns to reputation management.

These case studies are illustrative examples built from typical engagement patterns, not confidential client data. Ask us for real, current client results on your strategy call.

All case studies

Illustrative Example · Restaurant, Newton, Surrey

From page-two search results to a full weeknight dining room

The Challenge

A well-reviewed restaurant invisible in local search, losing walk-ins to less-established competitors who simply ranked higher.

Our Strategy

Rebuild the Google Business Profile from the ground up, launch a structured review campaign, and refresh food photography monthly.

What We Did

Full GBP optimization, a post-visit review-request flow, and a consistent content calendar across Google and Instagram.

Illustrative Result

Moved into the local map pack top three within three months, with a visible lift in weeknight covers.

See our Restaurant SEO service →

Illustrative Example · Boutique Hotel, Metro Vancouver

Shifting booking mix from OTA-heavy to direct-driven

The Challenge

A boutique hotel earning most bookings through OTAs and losing significant margin to commission.

Our Strategy

Rebuild the direct booking flow and launch a direct-booking-focused campaign with a best-rate guarantee.

What We Did

New booking engine, rate parity audit, and targeted retargeting to past OTA guests.

Illustrative Result

Meaningful growth in direct booking share and recovered commission margin over two quarters.

See our Booking Optimization service →

Illustrative Example · Cafe Group, Metro Vancouver

Turning a dormant guest list into repeat visits

The Challenge

A cafe group with a large but unused email list collected over years of in-store sign-ups.

Our Strategy

Re-engage the list with a welcome-back series, then move to a regular loyalty newsletter.

What We Did

Segmented re-engagement campaign followed by a monthly newsletter with a repeat-visit offer.

Illustrative Result

Meaningful increase in repeat visits from the previously dormant list within the first quarter.

See our Email Marketing service →

Illustrative Example · Brewery, Brewers Row, Port Moody

Winning the sidewalk decision on a street full of breweries

The Challenge

A brewery losing walk-in traffic to more visually prominent neighbours on the same strip.

Our Strategy

Sharpen the Google Business Profile and social presence to stand out in real-time comparison.

What We Did

Taproom photography, an active events calendar on social, and a targeted review campaign.

Illustrative Result

Noticeable lift in walk-in traffic and weekend event attendance within one season.

See our Brewery Marketing service →

Illustrative Example · Event Venue, Abbotsford

Filling a farm-style event venue's booking calendar

The Challenge

A picturesque event venue struggling to reach couples and corporate planners outside the immediate area.

Our Strategy

Build regional SEO visibility and a Meta campaign targeting Metro Vancouver event planners.

What We Did

Venue photography, GBP overhaul, and a geo-targeted campaign reaching planners across the Fraser Valley and Vancouver.

Illustrative Result

Booking calendar filled significantly further out than the prior year within one season.

See our Event Venue Marketing service →

Illustrative Example · Restaurant Group, Metro Vancouver

Doubling booking conversion without added ad spend

The Challenge

A restaurant group with solid traffic but a low booking conversion rate on a slow, cluttered site.

Our Strategy

Streamline the booking flow, clarify CTAs and improve mobile page speed.

What We Did

Rebuilt the reservation CTA placement, cut booking form steps in half, and optimized image loading.

Illustrative Result

Booking conversion rate roughly doubled within two months, with no change in ad spend.

See our Conversion Optimization service →

Want results like these?

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