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Free tool · Browser only

Review reply generator.

Draft a calm, specific reply to a positive, mixed or negative review in seconds. Edit it so it sounds like you, then post it yourself.

The tool

Draft your reply

These are starting drafts, not finished replies. Always add one real detail from the review and post under your own business account. Never write reviews yourself and never offer anything in return for a review or for changing one.

Your draft

Read first

Rules that keep you safe

  • Reply to every review, ideally within two business days, positive ones included.
  • Be specific and brief. One real detail beats a generic thank-you.
  • Do not argue, blame the guest or share private details. Move the conversation to phone or email.
  • Never offer a discount, gift or anything else in exchange for a review, for a better rating or for removing a review. Google prohibits it.
  • Never write reviews yourself or ask only happy customers to review you.
  • If a review breaks the platform’s rules (spam, abuse, a person who never visited), report it through the platform instead of replying in anger.
  • Keep each platform separate: the same calm reply works on Google, Yelp and Facebook, but rules differ, so read each platform’s review policy.
FAQ

Questions, answered.

Yes. It runs in your browser and nothing you type is sent or stored.

Yes. Replies show guests and search engines that you pay attention. Keep them short and specific.

No. Offering anything in exchange for a review or for changing or removing one breaks platform rules and can damage trust.

Yes. We run consent-based review requests and replies for restaurants and local businesses in Vancouver and Surrey. We never write reviews or offer rewards for them.

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