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Retail and e-commerce · Vancouver & Surrey

Retail and e-commerce marketing that connects browsing to buying.

Shoppers compare prices, photos and reviews, in a shop or on a phone. We help retailers and online stores be found, look trustworthy and make buying simple.

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In short

The short answer

Retail and e-commerce marketing brings shoppers to your shop or store and helps them buy: product and local SEO, a fast, clear store, strong photography, reviews, social content and ads with tracking. We help Vancouver and Surrey retailers with each step and have no published retail case study yet.

Included

What we would do

Product and local SEO

Category and product pages written for how people search, plus Google Maps for stores with a location.

Store and website improvements

Speed, mobile checkout, clear delivery and returns information, and tracking of what shoppers do.

Photography and content

Product photography, short video and social content produced in-house.

Reviews and trust

Consent-based review requests and clear policies shoppers can find quickly.

Ads that follow the catalogue

Google and Meta campaigns tied to products, margins and seasons.

Reporting

Sessions, conversion rate and revenue from tracked sources, with the limits of the data stated.

The process

How we work

  1. 1. Audit

    We look at where you stand today: your website, search visibility, reviews, tracking and what competitors do. You get a short list of what matters most.

  2. 2. Prioritise

    We agree what to do first, what it will cost in time and budget, and how we will know it worked.

  3. 3. Build and run

    Our in-house team does the work and keeps you informed. Nothing is outsourced without telling you.

  4. 4. Report and improve

    Each month you see what we did, what changed and what we will do next, with the numbers that are real and the ones that are estimates.

Reporting

How we measure it

  • Non-brand search visibility for product and category searches
  • Conversion rate and revenue from tracked traffic
  • Cost of acquiring a sale from paid campaigns, where tracking exists
  • Site speed and checkout completion
  • Reviews and returns-related feedback trends
Honest scope

Who it suits, and its limits

Retail margins vary, so we start with what a sale is worth before suggesting a budget. This page describes our approach; we do not yet have a published retail case study, so we do not claim retail results. We do have published web, search and content work for a sweets and cake shop; see the Basant case study.

Our work

Proof so far

We have built websites, search visibility and content for a restaurant and sweets shop in Langley, a day care in Leduc, Alberta, and an esthetics studio in Surrey. Read the dated facts, with their limits, in the Basant case study and the Little Otters case study, or see all client work.

Keep reading
Web designFaster, clearer stores.Google AdsCampaigns tied to products.Creative servicesProduct photography and video.All industriesHow we adapt by sector.
FAQ

Questions, answered.

Yes. We can improve store pages, speed, tracking, content and ads. We have no published e-commerce case study yet and will say so.

We work with the major website and store platforms. We recommend one after learning your catalogue, team and budget.

Yes, as part of paid campaigns, once product data and tracking are in order.

From tracked sources in your analytics and store, with estimates labelled and exact figures shown only when measured.

No. We commit to the work, the tracking and the honesty of the numbers.

Ready to be found?

Book a free strategy call or run the free visibility check. We will show you exactly where customers can and cannot find you today.

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